Policy Highlights
Our commitment to fair billing and transparent cancellation practices
Cancel anytime with no penalties or hidden fees
Refunds available for specific circumstances
Refunds processed within 5-7 business days
Understand how cancellation affects your billing
Cancellation Process
Simple steps to cancel your subscription
Log into your account and navigate to the billing section
Select 'Cancel at period end' or 'Cancel immediately'
Review your choice and confirm the cancellation
Get email confirmation of your cancellation
Refund Eligibility
When refunds are available
If you were charged multiple times for the same service
Service not provisioned due to errors on our side
Refunds required by applicable law or regulation
Partial period usage or change of mind after service provision
Partial refunds for unused portions (not guaranteed)
Frequently Asked Questions
Common questions about cancellation and refunds
Yes, you can cancel your subscription at any time from your account's billing page. There are no cancellation fees or penalties.
'Cancel at period end' keeps your subscription active until the current billing period ends. 'Cancel immediately' ends access to paid features right away.
Cancellation doesn't automatically trigger a refund. Refunds are available only in specific circumstances like duplicate charges or technical errors on our side.
Approved refunds are processed within 5-7 business days and will appear in your original payment method. Processing time may vary by bank.
Yes, you can reactivate your subscription at any time before your account data is deleted (typically 30 days after cancellation).
Important Notices
Last updated: Aug 21, 2025
KeyKaavach provides digital services, not physical goods. Traditional shipping returns don't apply.
Refunds are processed through our payment partner (Razorpay). Processing times may vary by bank.
After cancellation, your account data is retained for 30 days before deletion, allowing reactivation if needed.
Our support team is available to help with billing questions and cancellation requests.